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Get Into The Zone With SunGard....Coming Soon
SUPPORT ZONE
This new issue tracking system replacing iTrack will begin customer trials the week of April 7th. Support Zone
will eventually replace the support systems in place for Softworx and FAME Energy. Advantages include:
- Intuitive GUI and ease of use
- User configurable dashboard
- Flexible reporting capabilities
- Ability to share reports
- Drill down to a wealth of additional information
- Calendar with release schedule
- Release notes
Look for announcements in early April with information about new log-ins, introduction WebEx meetings and go-live dates.
CUSTOMER ZONE
SunGard's FAME Energy will launch "Customer Zone" next month — a new and improved system that is intended to replace
Inside Tracking with additional features, benefits and key information. With the Customer Zone, users can:
- Access dynamically updating data
- Delivery information
- Create your own automated data
- Alert subscription
- View SunGard FAME Energy’s Data Coverage
- Download latest software
- Comprehensive product support documentation
- News and promotions
Contact your account manager for more information or visit www.sungard.com/FameEnergy.
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