Maximize Your ROI on New System Implementations With Custom Training

Energy is risky business. With the rapid changes in workplace technology and business environment, the pressure on employees to keep pace has never been greater. Though some companies recognize the value of training employees to enhance competitive strength, others are discouraged by the associated costs and their return.

You can only justify the thousands of dollars spent on a new system when the users can harness its full potential by using it effectively. It is common for employees to resist new system implementations, upgrades to existing versions, or simply to taking advantage of the full functionality.

Employee training classes should result in the transfer of immediately useful information to your workplace. If this rarely happened in the past, then most likely you need a customized training program that specifically addresses the issues and challenges faced by your organization. A custom training program with tailored content can enable you to maximize your training dollars and produce exactly the results you need.

We understand how daunting a system can be for new users who have never received training since its implementation or after upgrades to an existing version have been completed. A successful training program should use your data and your systems to train your employees to maximize operational efficiency by taking advantage of all the functions and features of your systems. SunGard designed its custom training program with this approach in mind.

We can design the program for a whole department or several departments within your organization. Further, we can deliver the training at your site with an instructor specifically assigned to address questions that may arise during the training session.

Needs analysis precedes training. This needs analysis results in a customized training program that you can execute according to your preferred schedule. First, we help you identify the skill level of your employees with respect to their proficiency using your SunGard application. We then design a tailor-made curriculum to move them to a desired skill level. We optimize the training impact by targeting the curriculum towards those topics vital to the maximum operational efficiency specific to your business. To ensure an in-depth understanding of a system, we create custom training material referencing your data and business processes.

Participants take an end-of-course assessment to test their knowledge, which in turn helps you determine the effectiveness of the training program. Additionally, we provide CEU’s (Continuing Education Units) to all participants who complete courses as credit for continued training.

For questions or additional information, please contact us at:
North America: 1 888 296 1906
Europe: +44 (0) 20 8081 2000
Email: energycust.Training@sungard.com
Web: www.sungard.com/energy